Introduction

There are a handful of Conversational AI features that you need to have your LivePerson representative turn on behind the scenes before you can start working with them. To facilitate that request, so you can get all desired switches flipped at once (if you choose), here’s a handy list below.

Conversation Builder

Contact us to get started with:

Conversation Orchestrator

Contact us to get started with:

Intent Manager

Contact us to get started with:

  • Intent Discovery and Analysis features: Enable intent "listening" (intent tracking) on a domain, analyze intent trends, and more.
  • The Optimize tab (AI Annotator): Empower agents to provide feedback on consumer intents.