Knowledge Base, Version 1.03

• Promotions
  • Weekly
    • Buy 2 Get 1
      Have you heard of our Buy 2, Get 1 promotion, valid this week?
    • Free Shipping
      We have a Free Shipping offer until Sunday, code ABCD
  • Monthly
    • Promo Code
      Until the end of the month, you get a free $10 credit to your next purchase, code: FREE10
  • Social
    • Facebook
      Like us on Facebook, and get 5% off your next order
• Products
  • Hot Phones
    • Samsung Phone
      Here is our latest Samsung Phone:
      
• T&C
  • Short Version
    Please review our policies here.
  • Long Version
    There has never been an effective and unbiased method to measure the relationship between brands and consumers. Until now... Today's current metrics: net promoter score (NPS), customer satisfaction (CSAT), and customer effort score (CES), all rely on customer surveys. But these methods have many issues. Surveys disrupt the customer journey. This means, those who actually take the time to respond are usually your happiest customers, which skews your results. Using a select group to represent an entire customer pool also leads to grossly inaccurate information, since respondents opinions might be inconsistent with the broader population. But all that's changed.
• Agent Suggested Content (Approved)
  • Greeting
    • General
      Welcome to our company! We're always happy to help :)
    • Greeting
      Welcome I'll be your helper today and my name is $!{operator.nickname}! How may assist you?

AGENT: To suggest Content, please click here.