Bot as an Agent
LiveEngage creates a seamless and connected experience across devices for asynchronous messaging.
Develop your bot on top of our platform and enjoy all of the benefits our open platform offers Cross channel deploymentYou'll be able to deploy your bot across mutliple channels: SMS, Facebook, Web Messaging & In-app Messaging Bot / Agent TangoManage conversations, including escalation to humkan agents when a human touch is needed Robust reporting and analyticsReal time sentiment analysis and reporting, queue management and advanced routing