You can use the Bots Status application that's intended for monitoring agent connectors to monitor the agent connector for your post-conversation survey bots. Unlike other bots, post-conversation survey bots all share a single connector, making them easier to manage.
Successfully deployed survey bots display "Deployed" beneath the bot name.
Since all survey bots share a single agent connector, performing any operation on the agent connector affects all the survey bots.
Troubleshooting - Redeploy the connector
Redeploying the connector stops and restarts it. Use this as a troubleshooting technique when the connector appears to be in a stuck state.
To redeploy the survey bot connector
- Access the Bots Status application as described here.
- Click Bot Agents in the upper-left corner, and then click the PCS Connector tab.
- Click (3-dot icon) beside the connector, and select Redeploy Connector.
Disable a single survey bot
For information on this, see here.