Getting started

Here are a few things you'll need to get started with these APIs:

  1. Retrieve your domain. Use the LivePerson Domain API to retrieve this information by providing the following service name:

    • Read only: accountConfigReadOnly
    • Read/Write: accountConfigReadWrite
  2. Note the API terms of use.


  • A permanent token provided by LivePerson. Contact your LivePerson representative (other contact options: chat with us on this page, or message Support) to obtain this.
  • Your account (brand) ID in Conversational Cloud.

To integrate a second account using these APIs, you must obtain a different permanent token. Each token is valid for only one account.