Overview

The following documentation outlines the RESTful API endpoint specifications to use the LiveDeflect proactive outbound messaging service for LiveEngage. This can be used to send outbound alerts.

A few things you'll need to get started with this API:

  1. Retrieve your domain. Use the LivePerson Domain API to retrieve this information by providing the following service name:

    • SERVICE NAME HERE
  2. This API requires using an API key methodology to authenticate. Your LivePerson account team will provision and share the necessary API keys required to use this API.

  3. Here are the API terms of use.

  4. When using this API, it is recommended that you implement our Retry Policy and KeepAlive best practices.