Pass and display consumer information to agents, and agent information to consumers. See more information about each method click here for setUserProfile and click here for checkAgentID

  • To set the User Profile (Not an SDE):
public static void setUserProfile(ConsumerProfile profile)

Note: when using SDEs (Authenticated Chat), SDEs have priority and will override the setUserProfile.

  • Get Agent Details:
public static void checkAgentID(final ICallback<AgentData, Exception> callback)