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Free Trial Account FAQ
What are the capabilities and limitations of trial accounts?
Trial accounts utilize the same services as paid accounts but are not intended for commercial use. They provide support for web messaging, SMS messaging, Facebook Messenger, Conversation Builder and LivePerson Functions but are limited to a maximum of 2 users/agents, 1000 conversations per month, expire after 45-days, and bots can only be deployed with web messaging. You can upgrade a trial account to a paid account at anytime. If you need more time with LiveEngage but are not yet ready to upgrade, you can also create a new trial account.
How can I upgrade my free trial account?
If your needs expand or you want to accomplish something that isn't available on your trial account, you can upgrade at any time. To do so, visit liveperson.com and click on the conversation bubble on the bottom right to start a conversation with our sales team.
Alternatively, you can talk with us using the Connection Area/Contact LivePerson tab inside of LiveEngage. We'll help you to choose and upgrade to the right LiveEngage package for your business.