If required by an API, create an Application Key. This Application Key will be installed automatically upon creation.

To Create an Application Key:

  1. Log into LiveEngage with Administrator or Campaign Manager permissions, and open the Campaigns area.
  2. In the footnote, click on Data Sources. The Data Sources area is displayed.

Campaigns

  1. Open the API tab, and then click Add new API key. Alternatively, click on an existing key to edit its privileges.

DataSourcesAPI

  1. Complete the required fields, and then click Save.
  2. The four values for an AUTH request are now displayed in the API keys management screen:
    • App key
    • Secret
    • Access token
    • Access token secret
  3. With these four values, generate an OAuth Authorization header according to the OAuth specification Section 9.

Example:

Header Name Authorization
Header Value OAuth oauth_signature="JA0PvBbTAxmtLmzIWINpSVLshrY%3D",
oauth_version="1.0",
oauth_nonce="c1c04ec4-3125-44cf-9c39-cccb9343541b",
oauth_consumer_key="d392e7ff2e204d6c802e38fd775563d1",
oauth_signature_method="HMAC-SHA1",
oauth_token="61adad31204a4e6fab68d560f1ffb594",
oauth_timestamp="1261039670"
Note: The Authorization should be contained on a single line. New lines have been inserted for clarity.