Follow the steps below to get started.

  1. Review the Chat Agent API Getting Started section or the Messaging Agent SDK in the documentation, depending on the type of bot you want to build.

  2. Start a Session in LiveEngage - Retrieve your account domain and use the Login Service API in order to enable your user to start a session in LiveEngage, while using the authorization bearer in the authorization header for all Chat Agent API requests.

  3. Virtual Agent Simulator- Use this Node.JS sample app in order to start testing your bot services via some of the Chat Agent API endpoints such as: login, set availability to online, create agent session, accept incoming chats, get messages from visitor and send lines.