LivePerson’s Conversational Cloud
is an AI-powered conversational platform that connects brands to consumers through popular channels, such as Facebook Messenger and WhatsApp, and can scale to any number of conversations. It uses AI to determine a consumer’s intent and route them to the correct agent or resource, boosting brand loyalty and consumer satisfaction.
Your 45-day trial account comes pre-loaded with a Concierge Bot to help you quickly make the most of our conversational AI platform. Learn more about your Concierge Bot here
if you don’t already have a Conversational Cloud account, register
for a free 45-day trial.
to the Conversational Cloud, where you’ll be greeted by your Concierge Bot. Have your first conversation with the bot for a quick introduction to the platform.
LivePerson makes it possible to build custom bots that connect to all messaging channels and systems. Start out by customizing and extending your pre-built Concierge Bot:
The Conversational Cloud enables brands to connect with consumers on their favorite messaging channels. Learn more about popular channels and their capabilities below:
Once you’ve customized your bot and connected it to a messaging channel you can test out the experience. For mobile channels, simply send a message in the relevant app to test out your bot. For Web Messaging, select the preview button
in the top right corner of the Dialog Editor to test the interaction.