Power Virtual Agents - Overview
Power Virtual Agents is a platform provided by Microsoft for codeless
chatbot development.
Therefore, this platform can be used instead of creating a bot with the Microsoft Bot Framework.
Please read the
Microsoft documentation
on a more detailed guide.
Throughout this document we refer to the platform as PVA
.
Usage
The Direct Line secret necessary to add the bot on Third-Party Bots can be found in the Manage
Section of the PVA bot.
Adding this bot to Third-Party Bots will already enable you to leverage most of the bot functionality. For certain features of the PVA platform, however, you should also mark the bot as a PVA bot in the bot configuration
This will generate a native welcome event on a new conversation instead of the custom one described under
Basic Content
. On the PVA platform this lead to the System Topic Greeting
being triggered.
Support
Currently Third-Party Bots supports the following PVA features: