Widget is configured by the LivePerson account team based on the following properties:

  • Show On Init (True/False)
  • Show Refresh Button (True/False)
  • Widget URL (must be over https)
  • Widget Name (unique)
  • Widget Start State (OFFLINE / PRE_CONVERSATION / PENDING / ACCEPTED (chat only) / IN_QUEUE (messaging only) / INTERACTIVE / POST_CONVERSATION / ENDED)
  • Messaging {enable: True/False, authenticated: True/False, unauthenticated: True/False}
  • Chat {enable: True/False, authenticated: True/False, unauthenticated: True/False}