Widget is configured by the LivePerson account team based on the following properties:

  • Show On Init (True/False)
  • Show Refresh Button (True/False)
  • Widget URL (must be over https)
  • Widget Name (unique)
  • Widget Start State ( OFFLINE / PRE_CONVERSATION / PENDING / ACCEPTED(chat only) / IN_QUEUE(messaging only) / INTERACTIVE / POST_CONVERSATION / ENDED )
  • Messaging {enable: True/False, authenticated:True/False, unauthenticated:True/False}
  • Chat {enable: True/False, authenticated:True/False, unauthenticated:True/False}