Triggered in response to the agent transferring the chat to another account.

In case of this event you need to create a new instance of the chat API for that account with the parameters you receive in the event (domain and remoteSiteId).

You then need to request a chat with the chatRequestParameters part of the request.

Parameters in event

Event Format Code Sample

{
    "chatRequestParameters": {
        "a2aEventId": 467,
        "a2aSourceSessionId": 8396550,
        "a2aSourceSiteId": 81992017,
        "skill": "test"
    },
    "domain": "base.liveperson.net",
    "remoteSiteId": 70648893
}