Please note that this SDK relates to LivePersons legacy chat product which receives limited support and will be deprecated in the future.
It is recommended to build future integrations on top of the corresponding messaging SDK instead.
The exit survey will be displayed after the chat has ended if one was configured for the account.
Notes:
- For more information on the Survey object, see Surveys.
- To submit this survey use the submitExitSurvey method.
Request
Properties
| Value | Description | Type | Required | Notes |
|---|---|---|---|---|
| surveyName | A specific survey for which the name is known. | string | Optional | Otherwise the server will determine the appropriate survey. |
| surveyApiId | A specific survey ID you know on the server. | string | Optional |
Sample code
var failedRequest = myChat.getExitSurvey({
success: myChat.handleExitSurvey,
error: myChat.noSurveyRecieved,
context: myChat
});
if (failedRequest && failedRequest.error) {
alert(failedRequest.error);
}