This method returns the available skills to transfer a chat. The list includes all skills that have at least one agent online and is not currently engaged in the chat.


Method URL
GET https://{domain}/api/account/{accountId}/agentSession/{agentSessionId}/chat/{chatId}/transfer?v=1&NC=true

Request Headers

Header Description
Authorization Bearer {bearer-from-login}
Content-Type application/json
Accept application/json


The body media type must have one of the following formats:

  • XML
  • JSON


Elements in the response

Name Description Type/Value
skill The available skills (id and name) to which the chat can be transferred. alphanumeric

Response Codes

Code Response
200 OK

Response example:

"transfer": {