Retrieves a single, default Predefined Content item by template ID from a specific account.

Request

Method URL
GET /api/configuration/defaults/engagement-window/canned-responses/{templateId}

Path Parameters

Parameter Description Type / Value
templateId ID of a template used to instantiate the object string

Response

Response Codes

Code Description
200 OK
404 Data Not Found

Response Body

[
  {
    "templateId": "canned-response-template-1",
    "templateDeleted": false,
    "deleted": false,
    "enabled": true,
    "data": [
      {
        "title": "Introduction",
        "msg": "Allow me to introduce myself as your chat agent.",
        "lang": "en-US",
        "isDefault": true
      }
    ],
    "type": 0
  },
  {
    "templateId": "canned-response-template-2",
    "templateDeleted": false,
    "deleted": false,
    "enabled": true,
    "data": [
      {
        "title": "Hello",
        "msg": "Hello, How may I assist you?",
        "lang": "en-US",
        "isDefault": true
      }
    ],
    "type": 0
  },
  {
    "templateId": "canned-response-template-3",
    "templateDeleted": false,
    "deleted": false,
    "enabled": true,
    "data": [
      {
        "title": "Welcome",
        "msg": "Welcome to our live chat service. My name is $!{operator.nickname} and I am here to assist you.",
        "lang": "en-US",
        "isDefault": true
      }
    ],
    "type": 0
  },