Please note that this API relates to LivePersons legacy chat product which receives limited support and will be deprecated in the future.

It is recommended to build future integrations on top of LivePersons Connector API and Messaging Window API instead.

Sends a transcript of the chat to the visitor's email address.


Method URL
PUT https://{domain}/api/account/{accountId}/chat/{chatId}/transcriptRequest?v=1&NC=true

Currently PUT is supported using a POST method with the "X-HTTP-Method-Override=PUT" header.


  • XML
  • JSON

Request Headers

Header Description
Authorization LivePerson appKey=721c180b09eb463d9f3191c41762bb68
Content-Type application/json
Accept application/json
X-HTTP-Method-Override PUT


Name Description Type/Value
email Email address to send the transcript to String

Here's an example image of the email:

Request Body Example:

      "email": ""


Response Codes

Code Description
200 OK