Please note that this API relates to LivePersons legacy chat product which receives limited support and will be deprecated in the future.

It is recommended to build future integrations on top of LivePersons Unified Automatic Messages API instead.

Updates an existing Automatic Message for a specific account.


Method URL
PUT https://{domain}/api/account/{accountId}/configuration/engagement-window/auto-messages/{autoMessageId}

Request Headers

Header Description
X-HTTP-Method-Override=PUT Overrides unsupported HTTP methods. To be used with the 'PUT’ value.

Request Body

The request body is able to accept single JSON object as shown below, or a JSON array of such objects.

            "messageEventId":"On-hold message #1",
            "templateId":"On-hold message #1",
            "data": [
                    "msg":"I'll be right with you.",
                    "msg": "Que está conversando {nombre del agente}",
                    "lang": "ca-ES"

Path Parameters

Parameter Description Type / Value
autoMessageId Unique account config object ID Positive long number greater than zero


Response Codes

Code Description
200 OK
401 Not Authenticated
403 Not Authorized
404 Data Not Found
500 Internal Server Error

Response Body

Updated Auto Message’s JSON.