This method accepts the next chat request.

Note: You should verify the results to see if there are any chat requests before accessing the resource.

Request

Method URL
POST https://{domain}/api/account/{accountId}/agentSession/agentSessionId/incomingRequests?v=1&NC=true

Request Headers

Header Description
Authorization Bearer {bearer-from-login}
Content-Type application/json
Accept application/json

Formats

The body media type must have one of the following formats:

  • XML
  • JSON

Body

For backwards compatibility purposes, you must include the following empty request body:

{}

Response

If a chat request exists, the request will return an existing chat session.

Elements in the response

Name Description Type/Value Notes
chatId The ID of the agent chat string Found in the @href element

Response Codes

Code Response
201 Created

Response example for JSON:

{
 "chatLocation": {
   "link": {
     "@href": "https://{domain}/api/account/{accountId}/agentSession/{agentSessionId}/chat/{chatId}",
     "@rel": "location"
   }
 }
}