Push Proxy Outbound Flow

Push proxy is a feature that can be self-managed in the Conversational Cloud console.

In order to enable the push proxy feature, you will require the following data and files:

  • App Name: The app ID used on registration for push from the mobile app. For example: com.mybrand.app

    • Android Registration for Push Method: See SDK’s registerLPPusher method.

    • IOS Registration for Push: The app name is usually the Bundle ID or an alternate ID. See SDK’s registerPushNotifications method on how to register. Note: In debug mode, the SDK appends a "-Dev" string to the bundle ID on registration to push. You can either configure a different endpoint for this mode or create a “duplicate” configuration to match the new ID (i.e. com.mybrand.app-Dev).

  • End Point URL: an end URL to be used for the relevant app’s push.

Optional configurations

Basic Auth

  • HTTP Basic Authentication (BA) header.

    • Username. Example: Alibaba.

    • Password. Example: opensesame.

Mutual TLS (TLS Authentication)

  • Key: TLS Key file. Example: mybrandpushKey.pem

  • Certificate: TLS certification file. Example: mybrandpushCrt.pem

Custom HTTP Headers

  • HTTP header set by the Brand (up to 4 custom headers)

    • Name: max length of 24 characters (only alphabets)

    • Value: max length of 300 characters (allows alphanumeric and special characters: -, _, $, &, @,.,#,*)

This information can be added to the Mobile app management section under Data Sources

Push Notification Proxy