Conversation tester.

Introduction

By using the Conversation tester, you will be able to test your bot and identify if your bot's response has the right configuration. The Conversation Tester feature aims to help you to identify possible misconfiguration in your bot. This provides three important components. First, the chat window in which you can start testing your bot. Second, the Logs column in which you will see if your bot response was processed or had an error. And finally, the JSON EDITOR column will help you to identify the error cause.

Processed Response

When you are testing your bot and you get a successful response, it means that your bot's response has the correct configuration. See the image below.

Error Response

When testing your bot and you get an error in the response, you will be able to see what was the JSON object that produced the error in your bot response. By hovering on the last alert you will see a tooltip that will give you the possible solutions for your error. See the image below.

Errors that can be found per vendor

Dialog Flow V2

Dialog Flow V2 Invalid Action Body

Description

This error happens when the bot has an invalid body and the Google Dialog Flow V2 is unable to parse it. It can be a wrong parameter, a value, or a missing parameter. Even though it is shown as an error in the Third Party Bots, the bot gently ignores unknown actions and the conversation will continue.

Transfer Action Error

Description

This error happens when either one or multiple of the following conditions not met

  • skill is the required parameter and it has to be provided as a String
  • agentId is an optional parameter and if provided the value must be a String

Change TTR Action Error

Description

This error happens when the required parameter ttrType is either not provided or if provided the format of the value is not a String

Close Conversation Action Error

Description

For this action there are no required parameters. When the withoutPcs optional parameter is provided the format should be Boolean

LivePerson Functions Invocation Action Error

Description

This error happens when either one or multiple of the following conditions not met

  • lambdaUuid is a required parameter and it has not being provided as a String
  • payload is a required parameter and it has not being provided as a Object
  • failOnError is an optional parameter and it has not being provided as Boolean

Error Solution

Please check Change Time To Response of Conversation

Dialog Flow V2 Invalid Text Body

Description

This error happens when the bot's response has an invalid value in its text message and the vendor is unable to parse the content.

Dialog Flow V2 Invalid Structured Content

Description

This error happens when the bot's configuration has an invalid content body in its structured content response and the vendor is unable to parse it. It can be a wrong parameter or a value;

Error Solution

Please check Sending Rich Content

Dialog Flow V2 Invalid Text With Encoded Metadata Body

Description

This error happens when the bot's configuration has an invalid text message with encoded metadata. It can be that the encodedMetadata property is missing or there is something wrong with the encoded metadata body.

Error Solution

Please check Sending Encoded Metadata

Dialog Flow V2 Invalid Delay Body

Description

This error happens when the bot's response has an invalid delay value and the vendor is unable to parse it. It can be that there is a wrong delay value.

Error Solution

Please check Sending Pause/Delay Message

Dialog Flow V2 Invalid Private Text Body

Description

This error happens when the bot's response has an invalid value in its private text message and the vendor is unable to parse the content. It can be a missing property or a wrong parameter or value.

Error Solution

Please check Sending Private Text Message

Dialog Flow V2 Invalid AI Vendor Response

Description

This error happens when it was not possible to get any response from the vendor.

Dialog Flow V2 Invalid Parsed Response

Description

This error happens when not parsed messages and actions were found from the vendor.

Dialog Flow V2 No Support for Quick Replies in Chat

Description

Chat connector does not support quick replies.

DialogFlow CX

DialogFlow CX Invalid Action Body

Description

This error happens when the bot has an invalid body and the Google Dialog Flow CX is unable to parse it. It can be a wrong parameter, a value, or a missing parameter. Even though it is shown as an error in the Third Party Bots, the bot gently ignores unknown actions and the conversation will continue.

Transfer Action Error

Description

This error happens when either one or multiple of the following conditions not met

  • skill is the required parameter and it has to be provided as a String
  • agentId is an optional parameter and if provided the value must be a String

Change TTR Action Error

Description

This error happens when the required parameter ttrType is either not provided or if provided the format of the value is not a String

Close Conversation Action Error

Description

For this action there are no required parameters. When the withoutPcs optional parameter is provided the format should be Boolean

LivePerson Functions Invocation Action Error

Description

This error happens when either one or multiple of the following conditions not met

  • lambdaUuid is a required parameter and it has not being provided as a String
  • payload is a required parameter and it has not being provided as a Object
  • failOnError is an optional parameter and it has not being provided as Boolean

Error Solution

Please check Change Time To Response of Conversation

DialogFlow CX Invalid Text Body

Description

This error happens when the bot's response has an invalid value in its text message and the vendor is unable to parse the content.

DialogFlow CX Invalid Structured Content

Description

This error happens when the bot's configuration has an invalid content body in its structured content response and the vendor is unable to parse it. It can be a wrong parameter or a value;

Error Solution

Please check Sending Rich Content

DialogFlow CX Invalid Text With Encoded Metadata Body

Description

This error happens when the bot's configuration has an invalid text message with encoded metadata. It can be that the encodedMetadata property is missing or there is something wrong with the encoded metadata body.

Error Solution

Please check Sending Encoded Metadata

DialogFlow CX Invalid Delay Body

Description

This error happens when the bot's response has an invalid delay value and the vendor is unable to parse it. It can be that there is a wrong delay value.

Error Solution

Please check Sending Pause/Delay Message

Dialog Flow CX Invalid Private Text Body

Description

This error happens when the bot's response has an invalid value in its private text message and the vendor is unable to parse the content. It can be a missing property or a wrong parameter or value.

Error Solution

Please check Sending Private Text Message

Dialog Flow CX Invalid AI Vendor Response

Description

This error happens when it was not possible to get any response from the vendor.

Dialog Flow CX Invalid Parsed Response

Description

This error happens when not parsed messages and actions were found from the vendor.

Dialog Flow CX No Support for Quick Replies in Chat

Description

Chat connector does not support quick replies.

Watson Assistant

Watson Assistant Invalid Text Body

Description

This error happens when the bot's response has an invalid value in its text message and the vendor is unable to parse the content.

Error Solution

Please check Text

Watson Assistant Invalid Structured Content

Description

This error happens when the bot's configuration has an invalid content body in its structured content response and the vendor is unable to parse it. It can be a wrong parameter or a value;

Error Solution

Please check Sending Rich Content

Watson Assistant Invalid Delay Body

Description

This error happens when the bot's response has an invalid delay value and the vendor is unable to parse it. It can be that a wrong delay value.

Error Solution

Please check Pause/Delay

Watson Assistant Invalid Private Text Body

Description

This error happens when the bot's response has an invalid value in its private text message and the vendor is unable to parse the content. It can be a missing property or a wrong parameter or value.

Error Solution

Please check Sending Private Text Message

Watson Assistant Invalid Message Format

Description

This error happens when the bot's response has an invalid value in its message and the vendor is unable to parse it. It can be an unknown type or a wrong value.

Error Solution

Please check Sending Native Content

Watson Assistant Invalid Image Body

Description

This error happens when the bot's response has an invalid property when trying to send an image. The vendor won’t be able to validate the Watson native content image. It can be a wrong parameter or value.

Error Solution

Please check Image

Watson Assistant Invalid Option Body

Description

This error happens when the bot's response option response type has an invalid body and the vendor is unable to parse it. It can be a wrong parameter or value.

Error Solution

Please check List

Watson Assistant Invalid Body

Description

This error happens when the bot's response has an invalid body. It can be a wrong parameter or value.

Error Solution

Please check Sending Native Content

Watson Assistant Invalid AI Vendor Response

Description

This error happens when there was not possible to get any response from the vendor.

Watson Assistant Invalid Parsed Response

Description

This error happens when not parsed messages and actions were found from the vendor.

Watson Assistant No Support for Quick Replies in Chat

Description

Chat connector does not support quick replies.

Watson Assistant V2

Watson Assistant Invalid Text Body

Description

This error happens when the bot's response has an invalid value in its text message and the vendor is unable to parse the content.

Error Solution

Please check Text

Watson Assistant Invalid Structured Content

Description

This error happens when the bot's configuration has an invalid content body in its structured content response and the vendor is unable to parse it. It can be a wrong parameter or a value;

Error Solution

Please check Sending Rich Content

Watson Assistant Invalid Delay Body

Description

This error happens when the bot's response has an invalid delay value and the vendor is unable to parse it. It can be that a wrong delay value.

Error Solution

Please check Pause/Delay

Watson Assistant Invalid Private Text Body

Description

This error happens when the bot's response has an invalid value in its private text message and the vendor is unable to parse the content. It can be a missing property or a wrong parameter or value.

Error Solution

Please check Pause/Delay

Watson Assistant Invalid Message Format

Description

This error happens when the bot's response has an invalid value in its message and the vendor is unable to parse it. It can be an unknown type or a wrong value.

Error Solution

Please check Sending Native Content

Watson Assistant Invalid Image Body

Description

This error happens when the bot's response has an invalid property when trying to send an image. The vendor won’t be able to validate the Watson native content image. It can be a wrong parameter or value.

Error Solution

Please check Image

Watson Assistant Invalid Option Body

Description

This error happens when the bot's response option response type has an invalid body and the vendor is unable to parse it. It can be a wrong parameter or value.

Error Solution

Please check List

Watson Assistant Invalid Body

Description

This error happens when the bot's response has an invalid body. It can be a wrong parameter or value.

Error Solution

Please check Sending Native Content

Watson Assistant Invalid AI Vendor Response

Description

This error happens when there was not possible to get any response from the vendor.

Watson Assistant Invalid Parsed Response

Description

This error happens when not parsed messages and actions were found from the vendor.

Watson Assistant No Support for Quick Replies in Chat

Description

Chat connector does not support quick replies.

Lex

Lex Invalid Action Body

Description

This error happens when the bot has an invalid action body and Lex is unable to parse it. It can be a wrong parameter, a value, or a missing parameter. Even though it is showing as an error in the Third Party Bots, the bot gently ignores unknown actions and the conversation will continue.

Transfer Action Error

Description

This error happens when either one or multiple of the following conditions not met

  • skill is the required parameter and it has to be provided as a String
  • agentId is an optional parameter and if provided the value must be a String

Change TTR Action Error

Description

This error happens when the required parameter ttrType is either not provided or if provided the format of the value is not a String

Close Conversation Action Error

Description

For this action there are no required parameters. When the withoutPcs optional parameter is provided the format should be Boolean

LivePerson Functions Invocation Action Error

Description

This error happens when either one or multiple of the following conditions not met

  • lambdaUuid is a required parameter and it has not being provided as a String
  • payload is a required parameter and it has not being provided as a Object
  • failOnError is an optional parameter and it has not being provided as Boolean

Error Solution

Please check Change Time To Response of Conversation

Lex Invalid Text Body

Description

This error happens when the bot's response has an invalid value in its text message and the vendor is unable to parse the content.

Error Solution

Please check Sending Encoded Metadata

Lex Invalid Structured Content

Description

This error happens when the bot's configuration has an invalid content body in its structured content response and the vendor is unable to parse it. It can be a wrong parameter or a value;

Error Solution

Please check Sending Rich Content

Lex Invalid Text With Encoded Metadata Body

Description

This error happens when the bot's configuration has an invalid text message with encoded metadata. It can be that the encodedMetadata property is missing or the is something wrong with the encoded metadata body.

Error Solution

Please check Sending Encoded Metadata

Lex Invalid Delay Body

Description

This error happens when the bot's response has an invalid delay value and the vendor is unable to parse it. It can be that a wrong delay value.

Error Solution

Please check Sending Pause/Delay Message

Lex Invalid Private Text Body

Description

This error happens when the bot's response has an invalid value in its private text message and the vendor is unable to parse the content. It can be a missing property or a wrong parameter or value.

Error Solution

Please check Sending Pause/Delay Message

Lex Invalid Message Format

Description

This error happens when the bot's response has an invalid value in its message and the vendor is unable to parse it. It can be an unknown type or a wrong value.

Lex Invalid JSON

Description

This happens when the bot's response has an invalid JSON and the vendor is unable to parse it. This usually happens when creating a Custom Payload in the bot's response.

Lex Invalid AI Vendor Response

Description

This error happens when there was not possible to get any response from the vendor.

Lex Invalid Parsed Response

Description

This error happens when not parsed messages and actions were found from the vendor.

Lex No Support for Quick Replies in Chat

Description

Chat connector does not support quick replies.

Microsoft Bot Framework

Microsoft Bot Framework Invalid Body

Description

This error happens when the bot's response has an invalid body. It can be a wrong parameter or value.

Error Solution

Please check Rich Content

Microsoft Bot Framework Invalid AI Vendor Response

Description

This error happens when there was not possible to get any response from the vendor.

Microsoft Bot Framework Invalid Parsed Response

Description

This error happens when not parsed messages and actions were found from the vendor.

Microsoft Bot Framework No Support for Quick Replies in Chat

Description

Chat connector does not support quick replies.

LivePerson Functions

Invalid Action Body

Description

This error happens when the bot has an invalid action body and LivePerson Functions is unable to parse it. It can be a wrong parameter, a value, or a missing parameter. Even though it is showing as an error in the Third Party Bots, the bot gently ignores unknown actions and the conversation will continue.

Transfer Action Error

Description

This error happens when either one or multiple of the following conditions not met

  • skill is the required parameter and it has to be provided as a String
  • agentId is an optional parameter and if provided the value must be a String

Change TTR Action Error

Description

This error happens when the required parameter ttrType is either not provided or if provided the format of the value is not a String

Close Conversation Action Error

Description

For this action there are no required parameters. When the withoutPcs optional parameter is provided the format should be Boolean

LivePerson Functions Invocation Action Error

Description

This error happens when either one or multiple of the following conditions not met

  • lambdaUuid is a required parameter and it has not being provided as a String
  • payload is a required parameter and it has not being provided as a Object
  • failOnError is an optional parameter and it has not being provided as Boolean

Error Solution

Please check Change Time To Response of Conversation

LivePerson Functions Invalid Body

Description

This error happens when the bot's response has an invalid body. It can be a wrong parameter or value.

Error Solution

Please check Sending intent information

LivePerson Functions Invalid AI Vendor Response

Description

This error happens when there was not possible to get any response from the vendor.

LivePerson Functions Invalid Parsed Response

Description

This error happens when not parsed messages and actions were found from the vendor.

LivePerson Functions No Support for Quick Replies in Chat

Description

Chat connector does not support quick replies.

Custom Endpoint

Custom Endpoint Invalid Body

Description

This error happens when the bot's response has an invalid body. It can be a wrong parameter or value.

Error Solution

Please check Basic Content or Advance Features to ensure you are sending expected response correctly

Custom Endpoint Invalid AI Vendor Response

Description

This error happens when there was not possible to get any response from the vendor.

Custom Endpoint No Support for Quick Replies in Chat

Description

Chat connector does not support quick replies.