This method retrieves information regarding the authenticated visitor within the chat. The information section includes the authentication state and the authenticated consumer SDEs.

Request

Method URL
GET https://{domain}/api/account/{accountId}/agentSession/{agentSessionId}/participantExtendedInfo/{participantId}?v=1&NC=true

Request Headers

Header Description
Authorization Bearer {bearer-from-login}  
Content-Type application/json
Accept application/json

Formats

The body media type must have one of the following formats:

  • XML
  • JSON

Response

Elements in the response

{  
   "authenticatedParticipantInfo":{  
      "isUserAuthenticated":true,
      "participantId":"55fc1779-83b0-4e8b-8eea-503a8eaf8822",
      "balance":-400.99,
      "registrationDate":{  
         "year":2013,
         "month":5,
         "day":23
      },
      "lastPaymentDate":{  
         "year":2014,
         "month":10,
         "day":15
      },
      "customerId":"57ac-072a-5d10-4506-721f-9ebf",
      "customerStatus":"cancelled",
      "customerType":"vip",
      "socialId":"11256324780",
      "imei":"3543546543545688",
      "userName":"testuser",
      "companySize":500,
      "accountName":"bank corp",
      "role":"broker"
   },
   "authenticatedPersonalInfo":{  
      "name":"Test",
      "surname":"User",
      "contacts":[  
         {  
            "email":"testuser@liveperson.com",
            "phone":"+1-10-344-3765333"
         }
      ]
   }
}
Name Description Type Notes
authenticatedParticipantInfo The authenticated information sent by the visitor. Object  
authenticatedPersonalInfo Additional authenticated information sent by the visitor. Object Optional

Response Codes

Code Response
200 OK