Sends a chat line to the agent. The response will echo the line sent.
Notes:
- This line will also appear in the next onLine event.
- It is recommended to pass in success and error callbacks to his method in order to validate that the line has been sent.
Request
Properties
Value | Description | Type | Required | Notes |
---|---|---|---|---|
text | The string the visitor typed to send to the agent. | string | Required | This will always be treated as a string for security purposes, so even HTML will be deciphered as a string on the agent's side. |
Sample code
var failedRequest = myChat.addLine({
text: "Hello, can you help me?",
success: myChat.lineAdded,
error: myChat.lineFailed,
context: myChat
});
if (failedRequest && failedRequest.error) {
alert(failedRequest.error);
}
Response
Sample response
{ "text": "Hello, can you help me?" }