Step Up authentication allows consumers to continue the ongoing unauthenticated conversations by merging it to the authenticated conversation history after signing in.
- v6.8.0 and higher
How to enable
- KB article: Step Up Authentication Overview
- Account setup: Please reach out to LivePerson representative (other contact options: chat with us on this page, or message Support) to get it activated and configured.
- Step Up task will be processed automatically by SDK.
- SDK will trigger LPMessagingStepupFailed(_ error: NSError) delegate when an error occurred while performing Step Up.