Posts an offline survey.
Note: Currently PUT is supported using a POST method with the "X-HTTP-Method-Override:PUT" header.
Request
| Method | URL |
|---|---|
| POST | https://{domain}/api/account/{accountId}/chat/offlineSurvey?v=1&NC=true |
Formats
- XML
- JSON
Request Headers
| Header | Description |
|---|---|
| Authorization | LivePerson appKey=721c180b09eb463d9f3191c41762bb68 |
| Content-Type | application/json |
| Accept | application/json |
| X-HTTP-Method-Override | PUT |
Survey Body Parameters
| Name | Description | Type/Value | Notes |
|---|---|---|---|
| question | Contains answer elements for the survey's question with this ID. | ||
| answer | Provided answer for the container question. | alphanumeric | If the question is a multi-selection type (checkbox) it can contain more than one answer. |
| skill | Sets the visitor's skill. | alphanumeric | |
| visitorId | A visitorId from a previous chat can be set in this parameter in order to link this survey to an existing visitor. | numeric | |
| visitorIp | Sets the visitor's IP address. | alphanumeric (IP) | The IP address can be used to identify a visitor. |
| chatRefferer | Sets the location of where the chat button was clicked. | alphanumeric | Can have a URI format, but not mandatory. |
| userAgent | Sets the visitor's user agent. | alphanumeric | If no user agent is specified, it will be taken from the HTTP "User-Agent" header. |
Request Body example:
{"survey":{"id":361346,"question":[{"id":4991310,"answer":"natalie"},{"id":4991311,"answer":"natalie@mail.com"},{"id":4991312,"answer":"03556"},{"id":4991314,"answer":"tes"}],"LETagVisitorId":"rloXnVgEQ-iQuoOytvKNqA","LETagSessionId":"rN82d4rATN6EuiA4cJwaPg","LETagContextId":"5","skill":"Sales","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.87 Safari/537.36"}}
Response
Response Codes
| Code | Description |
|---|---|
| 200 | Successful |