Overview

Web Messaging Window 10.42 release includes Security Updates, Accessibility improvements, Enhancements and Bug Fixes.

Security Updates

Closed a security gap by resolving XSS vulnerabilities in legacy chat environments.

Improved screen reader support to separately announce window and button names.
Enhanced accessibility by removing focus from non-interactive elements.
Enabled Spacebar and Enter key functionality for cancel buttons in the star rating page.
Enabled operating star rating with spacebar.
Repaired tab navigation for secure forms.
Corrected a typo in accessibility attributes for mute/unmute actions.

Optimized the window configuration load for faster engagement launch (Early Adopters, Opt-in required).
Upgraded our HTML sanitizer to the latest version to ensure stronger security and compliance.

Fixed an issue where text input in external windows would incorrectly start in the middle of the line.
Fixed issues where "Mute" and "Mark as Urgent" icons would close the top menu unintentionally.
Addressed an issue preventing conversation initiation for some brands using 3rd party tools with websocket override by adjusting the default websocket connection behavior to more broadly allow connections
Corrected a typo in the file attachment option for Italian (from 'aggiung' to 'Aggiungi').
Fixed a browser freezing issue triggered by specific agent dialogue scenarios.
Addressed a runtime error NPE in contentWindow.postMessage.
Made engagement buttons functional when navigating between authenticated pages with multiple campaigns.