Sends a copy of the chat transcript to an email address at the end of the chat session. The response will echo the email data.
Request
Properties
Value | Description | Type | Required |
---|---|---|---|
This must be a valid email address or the request will not be sent. | string | Required | |
timezoneOffset | A number representing the time-zone offset from UTC, in milliseconds, for the date based on current host system settings. The number will be used to adjust the timestamps in the email | string | Optional |
Sample code
var failedRequest = myChat.requestTranscript({
email: "me@me.com",
success: myChat.transcriptQueued,
error: myChat.transcriptRequestFailed,
context: myChat,
timezoneOffset: -7200000
});
if(failedRequest && failedRequest.error){
alert(failedRequest.error);
}
Response
Sample response
{ "email" : "me@me.com" }