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SDK version 5.28.0

For all previous release notes versions, see all release notes.

Release date: July 20, 2026

Overview

Android Mobile Messaging SDK version 5.28.0 release includes support for Android 17, a new customization capability, and bugfixes.

Environment requirements

The Android Mobile Messaging SDK version 5.28.0 uses:

  • Minimum API version 21
  • Compile API version 37
  • Target API version 37
  • Maps SDK "com.google.android.gms:play-services-maps:18.1.0"
  • Structured Content Library “com.liveperson.android:lp_structured_content:2.8.0”
  • Date Picker Library “com.liveperson.android:lp-date-picker:2.3.0”
  • Appointment List Library "com.liveperson.android:lp-appointment-scheduler:2.1.0"

New features

  • Added support for Android 17.
  • Added a character counter for text input fields in the conversation screen. As users type, the counter updates to show the number of remaining characters, improving accessibility compliance. New branding attributes, check them here, allow customization of the counter's default style.

Bugs fixed

  • Fixed a crash caused by a null pointer exception in certain conversation flows.
  • Resolved a file naming conflict that could occur when integrating with certain third-party SDKs.
  • Fixed an issue where the time-to-respond popup incorrectly appeared when automatic messages were enabled.
  • Fixed an issue where encryption could fail for the first message sent while in offline mode.