The URI of the event that was added is returned in the Location header.

Request

Formats

• XML
• JSON

Request Headers

JSON Body Example: Adding a line:

{
  "event":{
    "@type":"line","text":"hi"
  }
}

JSON Body Example: Ending a chat:

{
  "event":{
    "@type":"state","state":"ended"
    }
}

Notes:

• This API does not support sending HTML, therefore HTML will be presented as text to the agent and will not be translated into its representation.

• The "ended" event ends the chat (and adds an "ended" event to the chat content), but it does NOT delete the chat session resource.

• Only one event can be added per POST event request.

Response

Response Codes