The URI of the event that was added is returned in the Location header.
Request
| Method | URL |
|---|---|
| POST | https://{domain}/api/account/{accountId}/chat/{chatId}/events?v=1&NC=true |
Formats
- XML
- JSON
Request Headers
| Header | Description |
|---|---|
| Authorization | LivePerson appKey=721c180b09eb463d9f3191c41762bb68 |
| Content-Type | application/json |
| Accept | application/json |
JSON Body Example: Adding a line:
{
"event":{
"@type":"line","text":"hi"
}
}
JSON Body Example: Ending a chat:
{
"event":{
"@type":"state","state":"ended"
}
}
Notes:
-
This API does not support sending HTML, therefore HTML will be presented as text to the agent and will not be translated into its representation.
-
The "ended" event ends the chat (and adds an "ended" event to the chat content), but it does NOT delete the chat session resource.
-
Only one event can be added per POST event request.
Response
Response Codes
| Code | Description |
|---|---|
| 201 | Successful |