We get it. There’s so much info - where do you start? Use these Top 10 lists to guide you. These are the articles most visited by users and those recommended by us.

The data is in. Here’s what our users are reading:

  1. Conversational AI > Conversation Builder > Scripting Functions > Get & Set Session Data
  2. Conversational AI > Trustworthy Generative AI for the Enterprise
  3. Conversational AI > KnowledgeAI > Enriched answers via Generative AI
  4. Conversational AI > Tutorials & Guides > Getting Started with Bot Building - Messaging > Overview
  5. Conversational AI > Conversation Builder > Interactions > Integrations
  6. Conversational AI > Conversation Builder > Bots > Post-Conversation Survey Bots
  7. Conversational AI > KnowledgeAI > Overview
  8. Conversational AI > Get Started with Automation
  9. Conversational AI > Conversation Builder > Interactions > Interaction Basics
  10. Conversational AI > Conversation Builder > Scripting Functions > Functions List

LivePerson recommends these articles:

  1. Get the lay of the land - Getting started with automation
  2. Supercharge the consumer experience with safe, responsible, and equal AI - Trustworthy Generative AI for the enterprise
  3. Say hello to a modern voice experience - Conversation Builder Voice bots
  4. Return smarter, warmer, better answers powered by an LLM - KnowledgeAI's enriched answers via Generative AI
  5. Use your own in-house Large Language Model, fine-tuned by you with your brand's data - Trustworthy Generative AI > Bring your own LLM
  6. Equip your agents for efficiency and consistency - Conversation Assist > Offer enriched answers via Generative AI
  7. Routing AI agents: Offer an LLM-powered, adaptive, more conversational routing experience - Conversation Builder > Routing AI Agents - Route Consumers Conversationally
  8. KnowledgeAI agents: Embrace an automation-first experience - Conversation Builder > Automate enriched answers via Generative AI
  9. Get started on the right foot - Conversation Builder best practices
  10. Learn by doing - Complete a Conversational AI tutorial