You can change strings appearing on the SDK interface by overriding the respective string key.
Note: To create a new locale file, see Override SDK Strings.
Accessibility strings (used by the Accessibility TalkBack)
| String name | Used in | Default value |
|---|---|---|
| lp_accessibility_action_download | Used as click action content description when user focuses on non-downloaded image/file thumbnail | download |
| lp_accessibility_action_open | Used as click action content description when user focuses on downloaded image/file thumbnail | open |
| lp_accessibility_agent | Used as a message prefix on the message from the agent | Agent |
| lp_accessibility_agent_is_typing | Announced when an agent without a nickname is typing (applicable only in Activity mode) | Agent is typing |
| lp_accessibility_agnet_icon | Used on the agent avatar | Agent Icon |
| lp_accessibility_attachment_menu | Used on the attachment menu | Attachment menu |
| lp_accessibility_attachment_menu_button_collapsed | The attachment menu button name when collapsed | Attachment menu button collapsed |
| lp_accessibility_attachment_menu_button_expanded | The attachment menu button name when expanded | Attachment menu button expanded |
| lp_accessibility_audio_download_button | Spoken aloud when a user focuses on the download button for a voice clip in chat history. | Play |
| lp_accessibility_audio_pause_button | Spoken aloud when a user focuses on the pause button for a voice clip in chat history. | Pause |
| lp_accessibility_audio_play_button | Spoken aloud when a user focuses on the play button for a voice clip in chat history. | Play |
| lp_accessibility_back_button | Spoken aloud when a user focuses on back button. | Navigate up |
| lp_accessibility_bot | Used as a message prefix on the message from the bot | Bot |
| lp_accessibility_camera | Used on the camera button (on the attachment menu) | Camera |
| lp_accessibility_connection_status_failed_to_connect | Used to announce that issue was occurred while connecting to server | failed to connect to the server. Retry to connect |
| lp_accessibility_connection_status_trying_to_connect | Used to announce that SDK is trying to reconnect after problem | still trying to connect to serve |
| lp_accessibility_connection_status_connecting | Used to announce that SDK is connecting to a server | connecting to server |
| lp_accessibility_connection_status_no_internet_connection | Used to announce that SDK couldn't connect because internet connection was lost | no internet connection. Please check your connection |
| lp_accessibility_connection_status_connected | Used to announce that SDK is connected to a sever | connection established with server |
| lp_accessibility_chat_message | Used as a label on the 'Enter message' EditText control | Chat message |
| lp_accessibility_current_month | Used as content description of chosen month in an appointment list screen | Current month: %s |
| lp_accessibility_document | Used as a part of content description on the thumbnail file on the conversation screen | Document |
| lp_accessibility_file | Used as a part of file message's content description | file |
| lp_accessibility_file_type_docx | Used as a part of DOCX-type file message's content description | DOCX |
| lp_accessibility_file_type_pdf | Used as a part of PDF-type file message's content description | |
| lp_accessibility_file_type_pptx | Used as a part of PPTX-type file message's content description | PPTX |
| lp_accessibility_file_type_xlsx | Used as a part of XSLX-type file message's content description | XSLX |
| lp_accessibility_full_image | Used on the image in the full image screen | Full image |
| lp_accessibility_gallery | Used on the gallery button (on the attachment menu) | Gallery |
| lp_accessibility_image | Used as a part of content description on the thumbnail image on the conversation screen | Image |
| lp_accessibility_image_caption | A label string for the Enter Message EditText in the image preview screen | Image caption |
| lp_accessibility_is_typing | Announced when an agent with nickname is typing (applicable only in Activity mode) | %1$s is typing |
| lp_accessibility_link | Used to indicate link type of messages | link |
| lp_accessibility_loading_messages | Used to announce loading messages event | loading messages |
| lp_accessibility_loaded_messages | Used to announce event when messages were loaded successfully | messages loaded |
| lp_accessibility_message_preview_close_description | Spoken aloud when a user focuses on close button in enter message layout. | Close |
| lp_accessibility_mic_button | Spoken aloud when a user focuses on the record-voice button. | Record voice clip |
| lp_accessibility_new_agent_message | Used when receive an incoming message from agent | New agent message: |
| lp_accessibility_new_bot_message | Used when receive an incoming message from bot | New message: |
| lp_accessibility_new_system_message | Used when receive an incoming system message | New system message: |
| lp_accessibility_next_week | Used as a content description for next week button in an appointment list screen | Next week |
| lp_accessibility_photo | Used on an image on the conversation screen | Photo |
| lp_accessibility_photo_preview | Used on the image on the preview screen | Photo preview |
| lp_accessibility_prev_week | Used as a content description for previous week button in an appointment list screen | Previous week |
| lp_accessibility_received | Received message status | received |
| lp_accessibility_resend | Used on the resend button | Resend |
| lp_accessibility_sc_button | Used on the button element in a structured content message | Button |
| lp_accessibility_sc_destination | Used on the map pin on a structured content map element | Destination |
| lp_accessibility_sc_image | Used on the image element in a structured content message | Image |
| lp_accessibility_sc_link | Used on the link element in a structured content message | Link |
| lp_accessibility_sc_map | Used on the map element in a structured content message | Map |
| lp_accessibility_sc_text | Used on the text element in a structured content message | Text |
| lp_accessibility_scroll_down_indicator_description | Used as part of scroll button's content description | Go to recent message |
| lp_accessibility_scroll_down_indicator_hint | Used as part of scroll button's content description | scroll to most recent message |
| lp_accessibility_selected | Used to indicate the selected star on the feedback screen | selected |
| lp_accessibility_selected_day | Used to indicate the selected day in an appointment list screen | Selected day: %s |
| lp_accessibility_still_loading_messages | Used to announce that SDK is trying to load messages even after error was occurred | still loading messages |
| lp_accessibility_voice_message | Used as a message prefix on the voice message sent the consumer | Voice message |
| lp_accessibility_voice_message_playing_status | Used to indicate voice message status when consumer is listening it | playing |
| lp_accessibility_voice_mic_button | Spoken aloud when record voice button receives accessibility focus | Recording limit has been reached. Double-tap to replay. |
| lp_accessibility_voice_mic_activated | Spoken aloud when user starts recording a voice. | Recording limit has been reached. Double-tap to replay. |
| lp_accessibility_voice_stop_recording_button | Spoken aloud when stop recording voice button receives accessibility focus. | Stop recording. |
| lp_accessibility_voice_stop_recording_activated | Spoken aloud when stops recording voice | Recording stopped at %1$d minutes %2$d seconds. Double-Tap to replay. |
| lp_accessibility_voice_stop_replay_button | Spoken aloud when stop replay voice button receives accessibility focus. | Stop recording. |
| lp_accessibility_voice_recording_limit_reached | Spoken aloud when a user reaches a limit while recording a voice message. | Recording limit has been reached. Double-tap to replay. |
| lp_accessibility_duration_minutes | Used to format voice message duration in minutes | %1$d minute (for one minute), %1$d minutes (for more 0 or more than minutes) |
| lp_accessibility_duration_seconds | Used to format voice message duration in seconds | %1$d second (for one second), %1$d seconds (for more 0 or more than seconds) |
| lp_accessibility_voice_recognition_button | Spoken aloud when a user focuses on the speech recognition button. | Voice typing |
| lp_accessibility_voice_replay_button | Spoken aloud when a user focuses on the replay-voice-recording button. | Replay voice clip |
| lp_accessibility_voice_replay_activated | Spoken aloud when a user starts replay | Replay voice clip |
| lp_accessibility_voice_stop_button | Spoken aloud when a user focuses on the stop-recording-voice button. | Stop recording |
| lp_accessibility_voice_trash_button | Spoken aloud when a user focuses on the delete-voice-clip button. | Delete voice clip |
| lp_accessibility_voice_trash_activated | Spoken aloud when a user deletes recently recorded but not send voice. | Recording deleted. |
| lp_accessibility_week_starting | Spoken aloud when a user focuses on the day of week selection in an appointment list screen. | Week starting %s |
| lp_accessibility_you | Used as a message prefix on the message from the consumer | You |
| lp_carousel_card_order_announcement_content_description | Spoken aloud when a user focuses navigates through carousel structured content using navigation buttons | Card %d of %d, %s |
| lp_carousel_navigation_next_button_content_description | Spoken aloud when a user focuses on next navigation button in carousel structured content. | Next |
| lp_carousel_navigation_previous_button_content_description | Spoken aloud when a user focuses on previous navigation button in carousel structured content. | Previous |
| lp_sc_plural_elements | Spoken aloud when a user focuses on Structured Content with multiple elements. | This message has extra content and contains %d items |
| lp_sc_single_element | Spoken aloud when a user focuses on Structured Content with single element. | This message has extra content: %s. |
| lp_tool_bar_close_button_description | Spoken aloud when a user focuses on close Secure Form screen in Activity Mode | Close this Secure Form |
| lp_accessibility_quick_reply_content_message | Spoken aloud when a user focuses on structured content message | This message has options to select from. |
Appointment list
| String name | Used in | Default value |
|---|---|---|
| lpmessaging_appointment_no_slots_error_message | Toast message displayed when there is no available slots while opening slots selection | No times available, please discuss with agent |
Audio messaging
| String name | Used in | Default value |
|---|---|---|
| lp_mic_tooltip_long_press | Tooltip shown when short tapping the mic button. | Long tap to record |
| lp_mic_tooltip_max_recording | Tooltip shown when the maximum recording time reached. | Long tap to record |
| lp_mic_tooltip_release | Tooltip shown when keeping mic tapped. | Release for recording |
Clear History dialog
| String name | Used in | Default value |
|---|---|---|
| lp_clear_history_dialog_message | Body message of the Clear History confirm dialog | All of your existing conversation history will be lost. Are you sure? |
| lp_clear_history_dialog_positive_button | Positive button text | Clear |
| lp_clear_history_dialog_title | Title of the Clear History confirm dialog | Clear history |
| lp_end_conversation_first | Message text displayed when trying to clear history and the conversation is not resolved | Please resolve the conversation first. |
| lp_history_control_api_empty_state | There are currently no conversations at this time |
Conversation Survey
| String name | Used in | Default value |
|---|---|---|
| lpmessaging_ui_fill_in_form_text_button | PCI form bubble action button text. | Fill in form |
| lpmessaging_ui_pci_leave_dialog_btn_negative | Negative button text of the PCI dialog before leaving unfilled form. | STAY |
| lpmessaging_ui_pci_leave_dialog_btn_positive | Positive button text of the PCI dialog before leaving unfilled form. | OK |
| lpmessaging_ui_pci_leave_dialog_description | Body message of the PCI dialog before leaving unfilled form. | Once you leave the secure form, you will not be able to access it again. |
| lpmessaging_ui_pci_leave_dialog_title | Title of the PCI dialog before leaving unfilled form. | Are you sure? |
| lpmessaging_ui_secure_form_consumer_submitted_message | Consumer-Submission bubble confirming form submission | I have submitted the %s form |
| lpmessaging_ui_secure_form_error_message | PCI form bubble message — state error | There was a problem opening this form. Please ask the agent to resend the form. |
| lpmessaging_ui_secure_form_expired_message | PCI form bubble message — state expired | Secure form has expired. Please ask the agent to resend the form. |
| lpmessaging_ui_secure_form_submitted_message | PCI form bubble message — state submitted | This form has been submitted and cannot be reopened for security reasons. |
| lpmessaging_ui_secure_form_to_fill_in_message | PCI form bubble message | This is a secure form. Information entered here is protected and cannot be accessed once submitted. |
| lpmessaging_ui_secure_form_viewed_message | PCI form bubble message — state viewed (not filled and can't be filled) | This form has already been viewed. Please ask the agent to resend the form. |
Co-Browse
| String name | Used in | Default value |
|---|---|---|
| cobrowseInvitation | Used in text message when agent invites consumer to join Co-Browse call | I have invited you to join a CoBrowse session, where I will be able to walk you through our website. To start, please click Accept. |
| cobrowse_COLLABORATION_CALL_ACCEPTED | Used in system text message when Co-Browse session was accepted by consumer. | Call accepted. |
| cobrowse_COLLABORATION_CALL_CANCEL_CONSUMER_LEFT | Used in system text message when consumer leaves Co-Browse call. | You left the call. |
| cobrowse_COLLABORATION_CALL_CANCEL_INVITATION | Used in system text message when Co-Browse session's invitation was canceled by consumer. | Call canceled. |
| cobrowse_COLLABORATION_CALL_DECLINED | Used in system text message when Co-Browse session was declined by consumer. | Call rejected. |
| cobrowse_COLLABORATION_CALL_ENDED | Used in system text message when Co-Browse session was ended. | Call ended. |
| cobrowse_COLLABORATION_CALL_ENDED_BY_AGENT | Used in system text message when Co-Browse session was rejected. Uses formatting to place agent nickname | Call was ended by %1$s |
| cobrowse_COLLABORATION_CALL_ENDED_BY_CONSUMER | Used in system text message when Co-Browse session was ended by consumer | You ended the call. |
| cobrowse_COLLABORATION_CALL_INVITED | Used in system text message when Co-Browse session was initiated by agent. Uses formatting to place agent nickname | %1$s is calling you. |
| cobrowse_COLLABORATION_CALL_JOINED | Used in system text message when Co-Browse session was joined by consumer. | Call has started. |
| cobrowse_COLLABORATION_CALL_NOT_JOINED | Used in system text message when Co-Browse session was not started because consumer couldn't join. | Call could not be connected. |
| cobrowse_COLLABORATION_CALL_TIMEOUT | Used in system text message when Co-Browse session's invitation has been expired. | You missed a call from %1$s. |
| lp_accessibility_accept_call_button | Content description for accept call button in Co-Browse invitation | Accept Call |
| lp_accessibility_cobrowse_back_button_description | Content description for a close/back button in the Co-Browse screen's toolbar | Close Call |
| lp_accessibility_decline_call_button | Content description for decline call button in Co-Browse invitation | Decline Call |
| lp_accessibility_end_call_button | Content description for end call button in Co-Browse invitation | End Call |
| lp_accessibility_return_to_call_button | Content description for return to call button in Co-Browse invitation | Return to Call |
| lp_cobrowse_camera_off | Used to indicate mute camera button unchecked state in minimized picture-in-picture mode | Camera off |
| lp_cobrowse_camera_on | Used to indicate mute camera button checked state in minimized picture-in-picture mode | Camera on |
| lp_cobrowse_change_camera | Used as content description of change camera button in minimized picture-in-picture mode | Change camera |
| lp_cobrowse_end_call | Used as content description of end call button in minimized picture-in-picture mode | Change camera |
| lp_cobrowse_mic_off | Used to indicate mute microphone button unchecked state in minimized picture-in-picture mode | Mic off |
| lp_cobrowse_mic_on | Used to indicate mute microphone button checked state in minimized picture-in-picture mode | Mic on |
| lpmessaging_ui_fill_in_form_text_button | PCI form bubble action button text. | Fill in form |
| video_cobrowseActiveCallTooltip | Used in accepted Co-Browse Video-call invitation message's heading | You are in a video call |
| video_cobrowseInvitationHeading | Used in Co-Browse Video-call invitation message's heading and video-call toolbar title | Video Call |
| video_cobrowseInvitationRejected | Used in system text message when Video-call Co-Browse session was rejected | Call has been rejected |
| video_cobrowseSessionStarting | Used in system text message when Video-call Co-Browse session was starting | Starting a Call… |
| video_cobrowseLine_cobrowseAccepted | Used in system text message when Video-call Co-Browse video-session was rejected | Call accepted |
| video_cobrowseLine_cobrowseCanceled | Used in system text message when Video-call Co-Browse session was canceled by agent. Uses formatting to place agent nickname | Call was cancelled by %1$s |
| video_cobrowseLine_cobrowseDeclined | Used in system text message when Video-call Co-Browse session was declined. | Call rejected |
| video_cobrowseLine_cobrowseOffered | Used in system text message when Video-call Co-Browse session was offered by agent. Uses formatting to place agent nickname | %1$s has called you |
| video_cobrowseLine_cobrowseTimeout | Used in system text message when Video-call Co-Browse session was missed from agent. Uses formatting to place agent nickname | You missed a call from %1$s |
| voice_cobrowseActiveCallTooltip | Used in accepted Co-Browse Voice-call invitation message's heading | You are in a video call |
| voice_cobrowseInvitationHeading | Used in Co-Browse Voice-call invitation message's heading and video-call toolbar title | Video Call |
| voice_cobrowseInvitationRejected | Used is system text message when Voice-call Co-Browse session was rejected | Call has been rejected |
| voice_cobrowseSessionStarting | Used in system text message when Voice-call Co-Browse session was starting | Starting a Call… |
| voice_cobrowseLine_cobrowseAccepted | Used in system text message when Voice-call Co-Browse video-session was rejected | Call accepted |
| voice_cobrowseLine_cobrowseCanceled | Used in system text message when Voice-call Co-Browse session was canceled by agent. Uses formatting to place agent nickname | Call was cancelled by %1$s |
| voice_cobrowseLine_cobrowseDeclined | Used in system text message when Voice-call Co-Browse session was declined. | Call rejected |
| voice_cobrowseLine_cobrowseOffered | Used in system text message when Voice-call Co-Browse session was offered by agent. Uses formatting to place agent nickname | %1$s has called you |
| voice_cobrowseLine_cobrowseTimeout | Used in system text message when Voice-call Co-Browse session was missed from agent. Uses formatting to place agent nickname | You missed a call from %1$s |
General
| String name | Used in | Default value |
|---|---|---|
| brand_name | The default agent name displayed on the toolbar | My Brand |
| lp_add_a_caption | Hint text in the Enter Message EditText on the image preview screen | Add a caption |
| lp_attachment_menu_camera_item_text | The Camera icon's text in the attachment menu | CAMERA |
| lp_attachment_menu_gallery_item_text | The Gallery icon's text in the attachment menu | GALLERY |
| lp_cancel | Confirmation dialog Cancel button. | Cancel |
| lp_clear_history_menu_text | "Clear history" string in menu"Clear history" string in menu."Clear history" confirmation dialog text"Clear" button text on "Clear history" dialog. | Clear history |
| lp_connection_status_connecting | Connection bar text when connecting | Connecting… |
| lp_connection_status_failed_to_connect | Connection bar text when could not connect to the messaging server | Failed to connect to the server. |
| lp_connection_status_no_connection | Connection bar text when there is no internet connection on the device | Offline. Please check your connection. |
| lp_connection_status_trying_to_connect | Connection bar text when the connection is longer than 5 seconds | Still trying to connect… |
| lp_conversation_ended_by_agent_no_name | Message when the conversation was resolved when we don't have the agent name. %1$s — time | Conversation resolved by Agent \n %1$s |
| lp_conversation_ended_by_agent_with_name | Message when the conversation was resolved when we have an agent name. %1$s — agent name %2$s — time | Conversation resolved by %1$s \n %2$s |
| lp_conversation_ended_by_you | Message when the conversation was resolved by the client. %1$s — time | Conversation resolved by You \n %1$s |
| lp_date_time_format | Date and time format to be used instead of the standard format | No Value |
| lp_dismiss_as_urgent_menu_text | Dismiss urgent menu text. | Dismiss urgent |
| lp_dismiss_as_urgent_two_lines | "Dismiss urgent" string in menu and snack bar. | Dismiss urgent |
| lp_dismiss_urgent_dialog_header | Dismiss urgent confirmation dialog header. | Are you sure you want to mark this conversation as not urgent? |
| lp_dismiss_urgent_dialog_message | Dismiss urgent confirmation dialog text. | This means that your conversation will get normal priority. |
| lp_done | Feedback dialog toolbar done button text (after submitting). | Done |
| lp_end | End conversation "End" button text. | End |
| lp_end_conversation | End conversation title. | Resolve the conversation |
| lp_end_conversation_first | Dialog text that is shown in case trying to clear history when a conversation is open. | Please resolve the conversation first. |
| lp_enter_message | Enter message text box when empty. | Write a message |
| lp_enter_message_speech_recognition_state | Enter message text box when spreech recognition just activated. | Listening… |
| lp_failed_download_toast_message | Toast message displayed when downloading a photo failed | Failed to download file |
| lp_failed_file_type_not_supported | Toast message displayed when uploading an unsupported file type | This file type is not supported |
| lp_failed_upload_toast_message | Toast message displayed when uploading a photo failed | Failed to upload file |
| lp_failed_to_send_link | Toast message displayed when error occurred while sending a text message with link | Failed to send link |
| lp_failed_to_send_message | Toast message displayed when error occurred while sending a text message | Failed to send message |
| lp_failed_to_send_secure_form_answer | Toast message displayed when error occurred while sending a secure form answer | Failed to send secure form answer |
| lp_failed__toast_message | Toast message displayed when uploading a photo failed | Failed to upload file |
| lp_feedback_1 | String displayed when one star is selected in the feedback dialog. | Very Dissatisfied |
| lp_feedback_2 | String displayed when two stars are selected in the feedback dialog. | Dissatisfied |
| lp_feedback_3 | String displayed when three stars are selected in the feedback dialog. | Neither |
| lp_feedback_4 | String displayed when four stars are selected in the feedback dialog. | Satisfied |
| lp_feedback_5 | String displayed when five stars are selected in the feedback dialog. | Very Satisfied |
| lp_feedback_question | Feedback dialog rate question text. | How would you rate your connection with our agent? |
| lp_feedback_submit | The feedback submit button text. | Submit |
| lp_feedback_submit_message | Submit message text at the bottom of feedback dialog. | Your feedback helps us serve you better.\n It will not be shared with any customer service representatives. |
| lp_feedback_thank_you | Text displayed after the feedback dialog is submitted. | Survey submitted successfully.\nThank you! |
| lp_feedback_yesno_negative_title | Negative button text in the feedback dialog. | NO |
| lp_feedback_yesno_positive_title | Positive button text in the feedback dialog. | YES |
| lp_feedback_yesno_question | Yes/No question text in feedback dialog. | Did we solve your issue today? |
| lp_file_open | Title for system dialog when user tries to open file | Open with |
| lp_file_share | Title for system dialog when user tries to open file | Share |
| lp_file_saved_to_toast | Toast message displayed when selected file was successfully saved | Saved |
| lp_file_size_exceeds | A message for error-dialog when consumer sends too big file or image | File size exceeds the 5 MB limitation |
| lp_first_message | System message before the first conversation. | How can I help you today? |
| lp_full_image_view_title | Toolbar title for image preview screen | Image preview |
| lp_is_typing | Text in conversation activity when agent is typing. | typing… |
| lp_loading_message | Text above the loading icon when loading previous messages. | Loading… |
| lp_mark_as_resolved_dialog_message | Resolve conversation confirmation dialog text. | Are you sure this topic is resolved? |
| lp_mark_as_resolved_menu_text | "Mark as resolved" string in menu. | Mark as resolved |
| lp_mark_as_urgent_dialog_header | Mark as urgent confirmation dialog header. | Are you sure you want to mark this conversation as urgent? |
| lp_mark_as_urgent_dialog_message | Mark as urgent confirmation dialog text. | This means that your conversation will get top priority. |
| lp_mark_as_urgent_menu_text | "Mark as urgent" string in menu and snack bar. | Mark as urgent |
| lp_menu_copy | Copy menu button text when selecting messages in conversation. | Copy |
| lp_menu_more | More menu button text when selecting messages in conversation. | More |
| lp_menu_save | Save menu button text when long-clicking on image in image preview. | Save |
| lp_menu_share | Share menu button text when long-clicking on image in image preview. | Copy |
| lp_message_time_min_ago | Message timestamp for older messages ("5 min ago"). | Min ago |
| lp_message_time_now | Message timestamp for the latest messages ("Now"). | Now |
| lp_message_time_now_with_state | Message timestamp for the latest messages that has a sending state ("now"). | Now |
| lp_new_messages | Notification message displayed when there are multiple push messages. | new messages |
| lp_not_supported_file_size | A title for error-dialog when consumer sends too big file or image | Unsupported file size |
| lp_no_action_not_available_toast_message | A toast message when the required action is not available (e.g. Mark as urgent when there is no active conversation). | Action not available — no open conversation |
| lp_no_network_toast_message | A toast message when there is no network. | No internet connection. Please check your connection and try again. |
| lp_ok | Confirmation dialog OK button. | OK |
| lp_photo_picker_error | Toast message displayed when consumer doesn't have any apps that allow to pick media, which means gallery is not opened | Failed to load images from gallery |
| lp_resend_failed_conversation_closed | Toast message displayed when trying to resend a failed message when conversation is already closed. | This conversation has already been resolved. |
| lp_resend_failed_masked_message | Toast message displayed when trying to resend a failed masked message. | Message failed to send. Please re-enter message and send again. |
| lp_send | The "Send" button text. | Send |
| lp_send_photo | The "Send Photo" button text on Caption Preview Screen. | Send Photo |
| lp_send_document | The "Send Document" button text on Caption Preview Screen. | Send Document |
| lp_skip | Feedback dialog toolbar skip button text. | Skip |
| lp_still_loading_message | Message displayed when loading conversation takes longer the usual | Still loading conversation… |
| lp_today | Today header in conversation. | Today |
| lp_ttr_message_days | (plurals string that contains: "one" and "others") The one or others strings is concatenated to the lp_ttr_message_with_timestamp string above according to whether it's single day multiple days. Example: one or others. | |
| lp_ttr_message_hours | (plurals string that contains: "one" and "others"). The one or others strings is concatenated to the lp_ttr_message_with_timestamp string above according to whether it's single hour multiple hours. Example: one or others. | |
| lp_ttr_message_minutes | (plurals string that contains: "one" and "others") The one or others strings is concatenated to the lp_ttr_message_with_timestamp string above according to whether it's single minute multiple minutes. Example | |
| lp_ttr_message_no_timestamp | Text in TTR snackbar when timestamp is not shown. | An agent will respond shortly |
| lp_ttr_message_off_hours_message | Message to show when the online hours is more than 2 days from now. includes 1 param: %1$s — for the full date (MMM dd, yyyy hh:mm a) | Thanks for your message. We will be back online at %1$s |
| lp_ttr_message_off_hours_message_today | A snackbar content when the agent is in off hours and TTR is sometime today | Thanks for your message. We will be back online today at %1$s |
| lp_ttr_message_off_hours_message_tomorrow | A snackbar content when the agent is in off hours and TTR is sometime tomorrow | Thanks for your message. We will be back online tomorrow at %1$s |
| lp_ttr_message_off_hours_time_zone_id | Represents Java timezone ID that is used in the off hours message. For a full list of the available IDs, use the "Aliases" from here. | US/Pacific |
| lp_ttr_message_with_timestamp | Text in TTR snackbar when timestamp is shown. | An agent will respond within the next |
| lp_unread_message | (plurals string that contains: "one" and "others"). Used in the unread messages indicator to indicate how many unread messages Example: one or others. | |
| lp_yesterday | Yesterday header in conversation. | Yesterday |
Masking
| String name | Used in | Default value |
|---|---|---|
| client_only_mask_character | The character used to mask client only string. | * |
| lp_system_message_client_only_masked | Text of system message, added after detecting a client only masked message (if this feature is enabled). | Your personal data has been masked to protect your security. Only the agent can read it. |
| lp_system_message_real_time_masked | Text of system message, added after detecting a real time masked message (if this feature is enabled). | Your personal data has been masked to protect your security and cannot be read by the agent. |
| real_time_mask_character | The character used to mask the real time message. | * |
Permission dialogs
| String name | Used in | Default value |
|---|---|---|
| lp_enable_camera_permission_dialog_message | Content message for storage permission dialog | We use the camera to take and share images with your agent. |
| lp_enable_microphone_permission_dialog_message | Content message for microphone permission dialog | We use the microphone to record and share audio messages with your agent. |
| lp_enable_permission_dialog_title | Title for permission dialog | Enable %1$s Access |
| lp_camera_permission_dialog_title | Title for camera permission dialog | Camera |
| lp_enable_storage_permission_dialog_message | Content message for storage permission dialog | We use the storage to access files on your device |
| lp_microphone_permission_dialog_title | Title for microphone permission dialog | Microphone |
| lp_storage_permission_dialog_title | Title for storage permission dialog | Storage |
| lp_permission_dialog_cancel_button | Text for cancel button of permission dialog | Not now |
| lp_permission_dialog_go_to_settings_message | Content message for external storage permission dialog | Go to settings to enable %1$s access. |
| lp_permission_dialog_settings_button | Text for "go-to-settings" button | Go to Settings |
Quick replies
| String name | Used in | Default value |
|---|---|---|
| lp_accessibility_quick_reply_content_message | Accessibility string when hovering on the Quick Replies control | This message has options to select from. |
| lp_accessibility_quick_reply_first_element | Accessibility string when hovering on the Quick Replies control | First element: %1$s |
| lpmessaging_ui_quick_replies_button_content_description | Accessibility string when hovering on the Quick Replies button | Quick Replies button %1$d out of %2$d, %3$s |
| lpmessaging_ui_quick_replies_section | Accessibility string when hovering on the Quick Replies control | Multiple options section |
Structured Content
| String name | Used in | Default value |
|---|---|---|
| lp_new_message | Message displayed on the scroll down indicator when a structured content message is received | New message |
| lp_structured_content_display_failed | Message displayed in the conversation if there is an error parsing the structured content message | Content failed to display |
Date Picker
| String name | Used in | Default value |
|---|---|---|
| lp_datepicker_close_button_description | Accessibility string when user focuses on X close icon | Close |
| lp_datepicker_confirm_button | Accessibility string and text displayed on Confirm button shown on the bottom after user selects dates | Confirm |
| lp_datepicker_description_calendar_selection | Accessibility string when user focuses on whole container of calendar days | Calendar selection |
| lp_datepicker_from | Accessibility string when user focuses on start selected date | From %1s %2s |
| lp_datepicker_month_spinner_description | Accessibility string when user focuses to select month from the spinner | Select month, %s |
| lp_datepicker_to | Accessibility string when user focuses on end selected date | To %1s %2s |
| lp_datepicker_year_spinner_description | Accessibility string when user focuses to select year from the spinner. | Select year, %d |
Unauthenticated In-App Messaging
| String name | Used in | Default value |
|---|---|---|
| lp_new_unauth_user_dialog_message | The body of the presented dialog when the identity is expired. | "Hi there! As we haven't seen you for a while, we're opening a new conversation for you" |
| lp_new_unauth_user_dialog_positive_button | The button of the presented dialog when the identity is expired. | OK |
| lp_new_unauth_user_dialog_title | The title of the presented dialog when the identity is expired. | New Conversation |