Introduction
You can find the Agent Sample App here. This is a virtual agent simulator built over the Chat Agent API. In this demo the simulator implements the following Chat Agent API endpoints:
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Conversational Cloud login
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Conversational Cloud session refresh
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Set availability to online
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Create agent session
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Check for incoming chats
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Accept chat invitation and start chat session (if there is a chat waiting in queue)
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Chat polling (wait to get messages from visitor)
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Send line
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End the chat when the transcript is over