This method retrieves the visitor's typing status.


Method URL
GET https://{domain}/api/account/{accountId}/agentSession/{agentSessionId}/chat/{chatId}/info/visitorTyping?v=1&NC=true

Note: Currently PUT is supported using a POST method with the "X-HTTP-Method-Override:PUT" header.

Request Headers

Header Description
Authorization Bearer {bearer-from-login}
Content-Type application/json
Accept application/json


The body media type must have one of the following formats:

  • XML
  • JSON


Elements in the response

Name Description Type/Value Required Notes
visitorTyping Indicates if the visitor is currently typing a response. string Required Valid values: "typing", "not-typing", "unknown"

Response Codes

Code Response
201 Created

Response example for JSON:

  "visitorTyping" : "typing"