Scripting functions are modules of code that you can use to accomplish a certain task programmatically. They let you:

• Extend the capabilities of your bots by writing custom JavaScript code
• Perform complex operations, manipulate data, and integrate with external services

With few exceptions, the functions can be used in the following JavaScript code panels in interactions:

• Pre-Process Code
• Post-Process Code
• Process User Response

For info on the order of operations (i.e., which code is run when), see this section.

Requirements

See the requirements.

Important notes

• Function names are case-sensitive in the JavaScript.
• Functions require the botContext. prefix.
• Functions are scoped ONLY for the JavaScript panel in which they appear.