This is the base resource that retrieves the list of available Data Access Uniform Resource Identifiers (URIs) for an account. A dedicated URI is used as the access point to retrieve each of the four types of Data Access supported data listed above: agent activity, web session, engagement and survey.

Request

Method URL
GET https://{domain}/data_access_le/account/{accountID}/le

Response

JSON Example

Request for account 28045150:

    {
      "le": {
        "@accountId": "28045150",
        "link": [
          {
            "@href": "https://va-a.da.liveperson.net/data_access_le/account/28045150/le",
            "@rel": "self"
          },
          {
            "@href":
    "https://va-a.da.liveperson.net/data_access_le/account/28045150/le/agentActivity",
            "@rel": "agentActivity"
          },
          {
            "@href":
    "https://va-a.da.liveperson.net/data_access_le/account/28045150/le/webSession",
            "@rel": "webSession"
          },
          {
            "@href":
    "https://va-a.da.liveperson.net/data_access_le/account/28045150/le/engagement",
            "@rel": "engagement"
          },
          {
            "@href": "https://va-a.da.liveperson.net/data_access_le/account/28045150/le/survey",
            "@rel": "survey"
          },
          {
            "@href": "https://va-a.da.liveperson.net/data_access_le/account/28045150/le/schema",
            "@rel": "schema"
          }
        ]
      }
    }

Elements in the Response

Parameter Description Type / Value
id LivePerson account number string
link Contains list of available URIs container
agent Activity URI to retrieve agent activity data link relationship
webSession URI to retrieve web session data  
link relationship engagement  
URI to retrieve engagement data link relationship  
survey URI to retrieve survey data  
link relationship schema  
URI to retrieve schema structure of the data (latest or for specific version) link relationship