Please note that this API relates to LivePersons legacy chat product which receives limited support and will be deprecated in the future.

It is recommended to build future integrations on top of LivePersons Messaging Platform SDK instead.

Use this request to end a chat.


Method URL
POST https://{domain}/api/account/{accountId}/agentSession/{agentSessionId}/chat/{chatId}/events?v=1&NC=true

Request Headers

Header Description
Authorization Bearer {bearer-from-login}
Content-Type application/json
Accept application/json


The body media type must have one of the following formats:

  • XML
  • JSON

Body Parameters

Name Description Type/Value Required
state End the chat with the visitor. string Required

Body example:

    "event" :
        "@type" : "state",
        "state" : "ended"


Response Codes

Code Response
201 Created

Response example for JSON:

 "chatLocation": {
   "link": {
     "@href": "https://{domain}/api/account/{accountId}/agentSession/{agentSessionId}/chat/{chatId}/events/{number}",
     "@rel": "location"

Note: The "ended" event ends the chat (and adds an "ended" event to the chat content), but it does NOT delete the chat session resource.