Check if there is an active conversation by passing a conversation query.


  • Conversation query defines a filter that fetches conversations which match certain conditions. Each query can have one active conversation at most.*
  • Conversation is said to be active the moment an 'ack’ is received from the server. It may not yet have an assigned agent.*
  • You may call this API only if you are sure that the SDK is in sync with the server, meaning LPMessagingSDKConnectionStateChanged was invoked and isReady is set to true.*

func checkActiveConversation(_ conversationQuery: ConversationParamProtocol) -> Bool

Parameter Description Notes
conversationQuery Represents a 'filter’ for the conversation screen, determining which of the conversations will be displayed in the following screens. Default: sorts the conversations by account number.
See helpers methods above for how to generate a conversation query.